History Nomad
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Terms and Conditions & Privacy Policy

Ownership

History Nomad is a trademark owned by Igor de Oliveira Rocha.


History Nomad is a tourist entertainment company registered with RNAAT 211/2024 at Turismo de Portugal, in accordance with Portuguese law for operating activities. 

Customer Support

 For additional information or clarification of any doubts, you can contact History Nomad via email at thehistorynomad@outlook.com or, if preferred, by phone at +351962877984. 

Reservations

 Reservations can be made via email at thehistorynomad@outlook.com, through the website www.historynomad.eu by filling out the booking form, or by phone at +351962877984. 


Reservation requests are subject to availability and acceptance of the terms and conditions.

Number of Guests

 History Nomad offers walking tours and activities of varying capacities. There is no required minimum number of guests.


However, exceptions may apply, and specific passenger limitations will be stated on the online tour pages at www.historynomad.eu. Some tours may require a minimum or maximum number of participants.

Age of Guests

There is no age limit, as long as the guest is fit to walk steep inclines in an urban setting for the duration of the tour.  

Prices and Payment Conditions

 The prices displayed on www.historynomad.eu include VAT and are listed in Euros (€).


Accepted payment methods: Revolut Pay generated QR code with card options, cash (Euros / official currency), or bank transfers.


The amounts are payable on the activity date, before its beginning.

Availability, Confirmation & Cancellation

 History Nomad processes reservations only after confirming availability and cannot guarantee availability until processing begins.


All reservations made on the website www.historynomad.eu are subject to availability, and History Nomad reserves the right to decline or cancel reservations, even after confirmation, if they cannot be fulfilled.


If a tour or activity becomes unavailable, History Nomad will promptly notify the customer of the cancellation, and any paid amount will be refunded according to the established terms and conditions.

Confirmation & Cancellations

 History Nomad may reject reservations that are incomplete or incorrect, or if the selected tour or activity is unavailable.


In any of these cases, History Nomad will inform the customer via email that the reservation was not processed and explain the reasons.


History Nomad reserves the right to refuse any booking for any reason, without liability for damages or costs incurred. Similarly, we reserve the right to cancel any tour or activity, even after confirmation, under the following conditions:


Incorrect or unverifiable invoice details;

Reservations flagged by the website’s security system as irregular or fraudulent;


Errors in price presentation of the tour(s) or activity(ies);


If deemed that the customer does not possess the required capacity to undertake the activity.

Cancellation Policy

All cancellations must be notified via email at thehistorynomad@outlook.com.


Cancellation fees apply as follows:


Up to 1 day before the reservation date: Full refund except processing fees, if applicable.


From 24 hours before the reservation date: 50% cancellation fee; remaining amount, if any, refunded.

Commercial Campaigns & Promotions

 All commercial campaigns, offers, or promotions are valid only while displayed on www.historynomad.eu, except if explicitly stated otherwise. 


 In case of cancellation within a promotional campaign, the amount paid is refunded or credited. 

Liability

 

History Nomad operates under a code of professional ethics and in compliance with general principles of law.


However, we are not responsible for delays due to weather conditions, traffic, terrorism, strikes, or any external factors beyond our control. Additionally, we are not responsible for loss, theft, or damage of personal belongings transported by customers during tours or activities.


We reserve the right to refuse access to individuals who are under the influence of alcohol or drugs or whose behavior poses a safety risk or potential damage to our belongings or city property.

Complaints & Data Protection

If you wish to file a complaint, you can do so via email at thehistorynomad@outlook.com. Additionally, we provide a physical complaints book and an electronic complaints book, accessible via www.historynomad.eu. 


Personal information provided by customers will be used solely for booking purposes, ensuring its secure collection and processing.


History Nomad will only use personal data for internal commercial purposes when explicitly authorized by the customer, in compliance with GDPR (General Data Protection Regulation), effective since May 2018.


Any images or recordings taken by History Nomad or its customers for commercial purposes must have consent from all involved parties. By accepting that images or videos are taken or recorded during the tours, the client automatically grants consent for these images or videos to be used for commercial purposes.


Customers have the right to access, rectify, cancel, or object to their personal data. Requests can be made by contacting thehistorynomad@outlook.com.

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  • RNAAT: 211/2024
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